Service Department



Johnson HVACR & Foodservice Equipment is a well-respected company who has been committed to serving the Central Illinois area for over 30 years with customer service being our highest priority. Our Service Department is on call 24/7 and takes pride in its organized and effective system of dispatching.  Technicians perform a complete diagnosis to access the problem and then communicate with the customer to get the problem solved in the most cost effective manner.  Our trucks are fully stocked with parts and diagnostic tools needed to complete the job and give the customer the best possible service.  Our technicians have a wide range of expertise and are certified in the areas of refrigeration, HVAC and commercial cooking equipment.  All technicians participate in continuing education which is vital in this ever changing field.

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Installation

Whether it is a replacement piece or a new construction, our team has experience in all types of installations and works with the general contractor and architect to get the job done on time and according to specifications. 

Warranty

We are factory authorized to provide service and warranty for a wide range of manufacturers and we take this responsibility seriously.

Preventative Maintenance

Our Service Department offers Preventative Maintenance Agreements to all of our customers.  This includes a complete precision tune-up and professional cleaning from a company you can trust.  We have an efficient system of keeping track of all preventative maintenance visits which are tailored to the individual needs of each customer.

Benefits of Preventative Maintenance:

  • PEACE OF MIND: Knowing your equipment is being maintained
  • EXTENDED EQUIPMENT SERVICE LIFE: Professionally tuned, cleaned, and inspected equipment has a longer life. Saving you $$
  • LOWER UTILITY COSTS: Well-maintained equipment will use less gas and electricity. Saving you $$
  • FEWER EMERGENCY CALL OUTS: Well-maintained equipment is less likely to go down during nights and weekends. Saving you $$
  • LESS BUSINESS INTERRUPTION: Well-maintained equipment is less likely to go down during your peak business time, when your resources are already strained.
  • PREVENTION: PM Service can find small problems that may lead to bigger problems (before they happen). Saving you $$
  • SAFETY: PM Service can find unsafe conditions such as cracked heat exchangers, unsafe wiring, flue problems, fire hazards, etc.
  • BUDGET: Knowing what your preventative maintenance costs are up front, eases budgeting and cash flow projections.
  • PRIORITY SERVICE: Entitles you to absolute priority service

Custom Fabrication and Welding

  • Our shop is fully equipped with machinery and tools needed for light fabrication.
  • On site welding is available.
  • Our welding specialists are qualified for TIG, MIG, ARC, Oxy/Act, and Plasma Cutting.
  • We also have the capability to perform most Stainless Welding.